Frequently Asked Questions

Everything you need to know about our specialty beans and brewing.

How fresh is the coffee when it arrives?

We roast our beans in small batches daily to ensure maximum freshness. Every bag is stamped with a 'Roasted On' date, and we typically ship orders within 24-48 hours of roasting.

Do you offer pre-ground coffee or only whole beans?

While we recommend whole beans for the best flavor profile, we offer various grind settings including Espresso, Stovetop, Filter, and French Press to suit your brewing method.

What is your shipping policy?

We offer flat-rate shipping across the country and free standard shipping on all orders over $60. Once dispatched, you will receive a tracking number via email.

Can I set up a recurring coffee subscription?

Yes! You can choose your favorite blend, select the frequency of delivery, and save 10% on every order. Subscriptions can be paused or canceled at any time through your account dashboard.

What is your return policy for food products?

Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or damage during transit, please contact us within 7 days for a resolution.

Where do you source your coffee beans?

We ethically source our green beans from premium estates across South America, Africa, and Asia, prioritizing sustainable farming practices and fair wages for growers.